Welcome to Veranixx LLC
At Veranixx LLC, our goal is to deliver professional safety gloves and safety helmets to our customers in a timely, secure, and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.
Order Processing Time
All orders placed on Veranixx.com are typically processed within one to two business days, excluding weekends and U.S. federal holidays. During peak seasons, promotional periods, or times of high order volume, processing times may be slightly extended. If your order experiences a significant delay, we will notify you using the contact information provided at checkout.
Shipping Coverage
Veranixx LLC currently ships orders within the United States only. At this time, we do not offer international shipping.
Shipping Rates and Delivery Estimates
We offer standard shipping on eligible orders as displayed at checkout. Once your order has been processed and shipped, estimated delivery time is generally between three to five business days. Delivery times are estimates and may vary due to carrier performance, weather conditions, holidays, or other circumstances beyond our control.
Shipment Confirmation and Tracking
After your order has been shipped, you will receive a shipment confirmation email containing tracking details. Tracking information usually becomes active within twenty-four hours and allows you to monitor your shipment through the carrier’s tracking system.
Damaged or Lost Shipments
All products are carefully inspected and securely packaged prior to shipment. Once an order has been handed over to the shipping carrier, Veranixx LLC is not responsible for delays, damage, or loss caused during transit.
If your order arrives damaged, please contact our customer support team promptly and provide clear photographs of the damaged item and packaging. Please retain all original packaging materials, as they may be required for carrier claims. If tracking information shows that your order has been delivered but you have not received it, we recommend contacting the carrier directly before reaching out to our support team for further assistance.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout. Veranixx LLC is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete address details. Orders returned due to address errors may require additional shipping charges for reshipment.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact our customer service team during business hours using the information below.
Veranixx LLC
Website: https://veranixx.com
Email: support@veranixx.com
Phone: +1 606-678-4405
Address: 2835 S Hwy 27 286a, Somerset, Kentucky 42501, United States
Customer Service Hours: Monday–Friday, 9AM–5PM EST